For veterinary advice or pet care questions, for advice on which products to buy or to make an appointment for your pet, please contact us or call 3624 1222 during opening hours.
For any enquiries regarding your online order please fill out and submit the form below. It helps if you can provide your order number in your message. You will be contacted within the next business day by our online shopping supplier.
You may also find our Delivery Information or Frequently Asked Questions pages helpful.
An important notice for our online shopping customers
Due to the outbreak of COVID-19 which has now been declared a pandemic by the World Health Organisation, our online shopping supplier has notified us that there may be some disruptions to Customer Service availability over the phone and via email, as well as possible delays to order packing and delivery times. Please allow extra time for your delivery to arrive.
To ensure that as many of our clients as possible are able to feed their pets what they need, we are temporarily limiting orders of food products to 3 items per order.
Please note that the team are receiving a higher than usual volume of orders and enquiries, but will aim to respond to your enquiry within one business day.